Privacy Policy

Privacy & Personal Information

Website Privacy Policy 

This website is owned and operated by Heart Reef Helicopters and will be referred to as “We”, “our” & “us” & in this Internet Privacy Policy.  By using this site, you agree to the Internet Privacy Policy of this website (“the website”), which is set out on this page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on our website. We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time.

This Internet Privacy Policy is in addition to any other terms and conditions applicable to the website. We do not make any representations about third party websites that may be linked to the website. We recognise the importance of protecting the privacy of information collected about visitors to our website, in particular, information that is capable of identifying an individual (“personal information”). This Internet Privacy Policy governs the manner in which your personal information, obtained through the website, will be dealt with.

This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

All Prices quoted on this website are quoted in Australian Dollars (AUD).

Personal Information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

Use of Information 

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the website, that may contain personal information, are stored as archives for record-keeping and backup purposes only.

Disclosure

Apart from where you have consented or where disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure. We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.

Security 

We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Cookies 

Cookies are data that a Web site transfers to an individual’s hard drive for record-keeping purposes. Cookies, which are industry standard and are used by most Web sites, including those operated by us, can facilitate a user’s ongoing access to and use of a site. They allow us to customise the website to your needs. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allow you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to provide you with some features of our online services.
Conversion Tracking Heart Reef Helicopters works with third parties to collect user data for conversion tracking and serving ads targeted to users’ interests. You can opt out of interest-based advertising through methods that those third parties specify, such as Twitter do here. Please visit the sites you log into to view your individual privacy settings.

Google Analytics 

Heart Reef Helicopters utilises Google Analytics features to Define Audiences for the purposes of remarketing
Heart Reef Helicopters Whitsunday and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as Google advertising cookies) or other third-party identifiers together. Visitors can opt-out of the Google Analytics Advertising Features either through Ad Settings for mobile apps, or any other available means (for example, the NAI’s consumer opt-out). Users can also utilise Google Analytics Opt-out Browser Add-on, please follow this link: currently available opt-outs for the web.

Access to Information 

We will endeavour to take all reasonable steps to keep secure any information which we hold about you and to keep this information accurate and up to date. If at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

Links to other sites 

We provide links to Web sites outside of our websites, as well as to third-party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.

Problems or questions 

If we become aware of any ongoing concerns or problems with our websites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.

Further Privacy Information 

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s web site.http://www.privacy.gov.au/